Deep River Family & Cosmetic Dentistry
  • New Patients Welcome
  • Cassidy Bray DDS
  • Comfortable Dentistry High Point
  • Family Friendly Dentistry High Point NC
  • Invisalign High Point NC

Frequently Asked Questions (FAQs)

How can we help you?

At Deep River Family & Cosmetic Dentistry, we value communication and feel that it’s important for patients to have a good understanding of their dental health, the services we provide, and our practice policies. We’ve found that informed patients tend to make better decisions when it comes to both their dental health and their overall health.

Feel free to look through our selection of frequently asked questions to learn more about who we are and what we do. If you have additional questions for our High Point dentist, or would like more information, you are welcome to call our High Point dental office at (336) 883-1371 or send us an email using our convenient online contact form.

Thank you for choosing Deep River Family & Cosmetic Dentistry!


The team at Deep River Family & Cosmetic Dentistry has missed you. Fortunately, we are open to see patients, and we can’t wait to welcome you back.

Of course, we adhere to the most stringent safety protocols during this pandemic as we did before COVID-19, and as we will continue to do long after it is over.

We rely on medical-grade cleaners to keep every surface, nook, and corner disinfected for your safety and the well-being of our staff. We also sanitize our dental instruments and promptly dispose of single-use tools.

However, we have put more safety measures in place during these challenging times.

We are reducing the number of patients in our dental office throughout business hours to maintain social distancing.

We also want you to call us and reschedule if you’re not feeling well.

When you visit our dental office, you’ll find that all team members wear masks, and toys and magazines have been put away to reduce risks.

Additional precautionary measures:

  • Please brush your teeth and rinse with an antimicrobial mouthwash before you arrive at the dental office.
  • Come alone to your appointment to help with social distancing.
  • We also ask that you call us when you arrive in our parking lot. We will alert you when it’s time to come inside for your appointment.

Your Dentist in High Point, NC Is Happy to Welcome You Back

Schedule your next dental exam today.

At Deep River Family and Cosmetic Dentistry in High Point, NC, we are happy to work with your dental insurance company regarding your dental procedure payments. We will verify and file your dental insurance claim. We are also happy to follow up with your dental insurance regarding your dental insurance claim to ensure the smoothest payment process possible for you. 

We do not want any of our patients to avoid or delay having a dental procedure performed due to problems with dental insurance, so we are here to assist you every step of the way.

Our office is a participating provider with the following dental insurance companies:

  • Cigna Radius
  • Delta Dental Premier
  • MetLife Dental PDP
  • Blue Cross Blue Shield

It is important that you bring the dental insurance card with you to your dental appointment. When you arrive at your dental appointment with Deep River Family and Cosmetic Dentistry, please provide your dental insurance card to our friendly staff so they can help you file your claim. 

For Payment Questions, Contact Us!

If you do not have dental insurance, you can pay for your dental services at our office. For questions about your payment options or for specific dental insurance questions, please contact our office for further assistance. 

We are here to help you get your dental work performed in the easiest and most comfortable way possible, and that includes helping you with any payment and dental insurance questions.


a tooth atop a stack of bills | dental cleanings highpoint ncAll insurances pay different fees and everyone’s appointment is different, but rest assured that we work hard to keep fees low. We also provide a few different payment arrangements for those who need it.

Contact Us

Contact Deep River Family & Cosmetic Dentistry to learn more about our services and get more specific information on pricing, insurance, and general questions about our office. We look forward to talking with you.

Cosmetic Dentistry

Cosmetic dentistry in High Point, NC, is a broad umbrella covering various treatments meant to enhance your smile. And many of these treatments are long-lasting, while some are considered permanent.

Cosmetic dentistry options include:

  • Professional teeth whitening
  • Dental veneers
  • Tooth-colored restorations
  • Dental bonding
  • Tooth replacement
  • Invisalign
  • Full mouth reconstruction

Professional teeth whitening is a long-lasting treatment that lifts stubborn tooth stains. You can increase the longevity of your outcome by brushing and flossing regularly and avoiding tooth-staining foods like coffee, tea, bright sauces, and red wines.

Other long-lasting options include dental crowns, which can sometimes last for life with proper care, and dental bonding. Tooth-colored fillings also enjoy an extended life with regular checkups and at-home care.

We consider dental veneers in High Point, NC, permanent because we remove a bit of tooth enamel to flush the veneers evenly with untreated teeth. If you damage a veneer, it must be replaced.

Invisalign can also last for life, provided you wear your custom retainer after treatment. Full mouth reconstruction may also be permanent, depending on your treatments.

Specific tooth replacement options, like dental implants, can also remain healthy for a lifetime.

To Learn More, Contact Your Cosmetic Dentist in High Point, NC

We can help you plan your smile and reach your cosmetic goals. Give us a call today to arrange your consultation with the dentist.

Dental Implants

Deep River Dentistry strives to ensure all patients have a stress-free and comfortable experience at our dental office in High Point, NC. Many patients often worry about the dental implant procedure and if it will be painful

Fortunately, we use leading-edge dental technologies and techniques to eliminate patients’ pain and discomfort during the dental implant procedure. 

What to Expect During the Treatment

Prior to your treatment, we assess your oral health and discuss your smile goals and expectations as a way to determine your candidacy for dental implants. 

We then schedule a convenient appointment time for you to begin the treatment. At the start of the procedure, we numb the mouth to dull any pain you may feel. If additional sedation is needed, you can speak with our team, and we can make sure you are fully relaxed. 

Your Comfort Is Important to Us

Because dental implants can be completed in several stages, we make sure you feel your safest and most comfortable in our team’s caring and gentle hands. We use numbing agents and sedation to ensure you feel completely at ease. 

The Dental Implant Healing Process 

After we place the dental implant posts in the jaw, it needs ample time to heal. The healing process can result in soreness, but we will recommend or prescribe medication to relieve any pain or discomfort you may experience. 

Our goal is to make sure you have a healthy, beautiful, and pain-free smile! 


A dental implant replaces a missing tooth. Replacing a missing tooth is important because a missing tooth or missing teeth can lead to serious oral health problems down the line, like bone deterioration in your jaw. 

Dental implants are a permanent tooth replacement option. Unlike dentures or other tooth replacement options, dental implants are surgically inserted and are the closest option to a natural tooth. The dental implant is actually fused with your bone. 

How Does a Dental Implant Save Money?

Since a dental implant is a permanent tooth replacement option that can help you avoid serious oral health issues down the line, a dental implant can save you a lot of money in the future. If you develop serious tooth, gum, or jaw issues later on, the procedures to fix those issues will be expensive. The necessary procedures will most likely be invasive, as well. 

While the upfront cost for a dental implant may seem expensive, it’s important to recognize the money and time spent in the dentist chair that you will be saving with a preventative measure. By preventing serious problems from developing in the first place, a dental implant is better for your wallet and your health. 

At Deep River Family and Cosmetic Dentistry in High Point, NC, we are here to help you with your dental implant needs. If you have further questions about dental implants, feel free to contact our office for assistance.

dentist with a dental implant in high point ncFor patients who are living with a compromised or missing tooth, normal daily activities can be challenging and it's a good idea to think about replacing it as soon as you can. This is because your jawbone will begin to deteriorate without a root to support, and your healthy teeth will begin to shift without a replacement. Restoring your tooth also protects the integrity of your oral health.

The Dental Implant Difference

Dental implants are one of the most durable, reliable, and cost effective options you can choose to replace your tooth. Implant dentistry is very reliable as it boasts a 95% success rate. Implants are easy to take care of, which means that you'll brush and floss as you were always used to. Your new tooth can potentially last a lifetime with excellent home care and regular visits to your dentist. This makes dental implants in High Point, NC a smart and cost effective long term choice for your oral health.

Dr. Bray can determine if implants are right for your needs with a thorough examination and x-rays. If you'd like to learn more about restoring your teeth with dental implants, we encourage you to contact our office today to schedule a consultation with Dr. Bray.

Dental implants are a permanent tooth replacement option for those with one or several missing teeth. At Deep River Dentistry, we offer dental implants that look, feel, and function just like natural teeth.

The Dental Implant Procedure

The dental implant placement surgery usually takes 1-2 hours. 

Once Dr. Cassidy Bray places the implant post in the jaw, the jaw and oral tissues require adequate time to fully heal before we place your permanent dental crown. The implant and jaw bone naturally fuse together through a process called osseointegration. 

The gums must also have time to heal before we place your final restoration. Complete osseointegration and healing for the gums can take between two to six months. 

The entire dental implant process can be completed in a matter of months, from start to finish. If a patient needs bone grafting to ensure the dental implant stays secure and viable, this could extend the treatment timeline. 

Realistic and Reliable Dental Implants in High Point, NC 

Because every patient has individual oral health concerns and aims, every dental implant treatment differs. The only way to determine the details of the procedure and healing time is to speak with Dr. Bray and our dental team at Deep River Dentistry. 

If you have missing teeth and require a permanent replacement option, dental implants may be the most beneficial option for you.

To learn more about how dental implants can improve your smile, please schedule a consultation with Dr. Bray at Deep River Dentistry


Dentures are a dental prosthetic that restores missing teeth. They fit snugly over the gum line and can replace one or multiple missing teeth. 

Dentures can restore your biting capabilities, improve your speech, keep you looking beautiful, and bring back your self-confidence. Plus, they prevent facial sagging and protect your oral health – two precious properties. 

At Deep River Family & Cosmetic Dentistry, our knowledgable dental team is here to help restore your beautiful smile.

Types of Dentures

While there are many types of dentures, including implant-supported dentures, the two main styles they fall under are partial and full dentures. 

Partial dentures restore a few missing teeth that are surrounded by healthy existing teeth. They require the use of nearby teeth to anchor to, and many. 

Full dentures replace all missing teeth on the upper or lower arch or both.

The gum base is either made from metal or acrylic shaded to match the color of your gums. The teeth are made from plastic or porcelain. In some instances, a chrome-cobalt alloy or stainless steel reinforcement helps make the denture more durable. 

Denture Material

Modern dentures can be composed of different materials, including:

  • Porcelain
  • Acrylic resin (or plastic)
  • Hybrid composite of resin
  • Metal alloy for partial metal dentures
  • Nylon

Each material has its own benefits and disadvantages. Dr. Cassidy Bray can go over each type of denture and help determine which material fits your lifestyle and budget. 

Schedule an Appointment with Us to Learn More

You might be considering dentures, already wear them, or know someone who has them, it's entirely reasonable that you might have some questions about them. Call our High Point, NC today so we can set up a meeting with Dr. Bray.

Emergency Dental Care

When seeking out emergency dentistry, many people Google “emergency dentist near me” or “emergency dentist in High Point, NC.” But we invite you to consider our dental office your new dental home. With us, you’ll not have to worry about emergency dental care again.

Our dental team has a lot of experience treating dental emergencies, which is an excellent criterion to look for when seeking care. You can also contact our dental office 24-hours a day if you have an emergency. This is a fantastic benefit that some dentists do not offer.

Dental emergencies may include:

  • Deep and painful cavities
  • Root canal infections
  • Trauma to the tooth or gum
  • Toothaches and swelling
  • Broken tooth or restoration

At your emergency dental visit, our goal is to relieve your pain as soon as possible. Then, we set to work reversing your emergency and restoring your oral health. Sometimes, we eliminate pain and stabilize your situation but complete treatment on a different day. With some emergency issues, this is a necessary way to treat.

Our Emergency Dentist Welcomes You

We cannot guarantee same-day treatment unless you are a patient of record. However, we will always work hard to see you as soon as possible. So reach out today to get started.

Our High Point dentists know that a cracked tooth can be a worrisome situation. In addition to being incredibly painful, cracked teeth can make you self conscious about smiling or laughing with friends. A cracked tooth can also make your tooth vulnerable to further breakage and allow bacteria to penetrate, leading to infection or deep decay, and larger dental issues down the road.

A small crack or chip may not be a dental emergency, however. In some cases, a small chip can wait a day or two. But you should still call our dental office for an assessment. Your dentist may decide that the crack is significant and ask you to come in immediately. If you have any pain, your dentist will want to see you as soon as possible. Large cracks in your teeth will generally require emergency dental treatment. 

If the crack is small—no more than a chip—and the dentist allows you to wait a day or two, take care not to chew with the fractured tooth. Chewing can lead to further breakage. It is also essential to keep the area clean to prevent infection. Your dentist or a member of our team will provide more specific instructions if necessary.

Contact Our High Point NC Dentist

If ever you are in doubt, we want to hear from you. We always treat dental emergencies in High Point as soon as possible. Contact our High Point office to learn more about emergency treatment.

Your emergency dentist in High Point, NC never wants you to be in pain or risk your oral health. For these reasons, we recognize toothaches—or anything that threatens your dental health—as dental emergencies.

A toothache means that something is wrong—typically, an infection. In most cases, a tooth infection requires gentle root canal therapy.

Other types of dental emergencies include:

  • Jaw pain and swelling
  • A blister on the gum
  • Soft tissue trauma to the cheek or gum
  • Broken tooth or restoration
  • Tooth knocked out or loosened

Of course, there are many other emergency scenarios—too many to name—which is why we want you to contact our dental office if you notice oral health changes. Your dentist in High Point will determine whether your situation is an emergency based on your symptoms or whether it can wait a day or two. But rest assured, if you have pain or your oral health is in danger, we will always get you in front of the dentist as soon as possible.

We Treat Dental Emergencies in High Point

If you have a toothache or other dental health issues, we want to hear from you immediately. Remember, tooth pain is a sign that you need prompt dental care.

The goal of emergency dentistry in High Point, NC is to reverse pain, stabilize your situation, and restore your oral health.

What happens during your emergency dental visit depends on the nature of your dental emergency.

For example, if you have a deep root infection causing swelling and pain, the best treatment is a root canal to stop the ache and save your tooth.

If you’ve suffered a tooth trauma, like a knocked-out tooth, you should keep the tooth in a container of water until your dental visit. Keeping it moist and timely intervention from your emergency dentist means we may be able to reposition the tooth in the gum and save it from loss.

Other dental emergencies may include broken restorations or objects lodged between teeth or soft tissues.

Of course, it is impossible to imagine all the potential scenarios. So, if you notice an oral health issue that causes you pain or one that does not improve within a day or two, we encourage you to give us a call.

Contact Your Emergency Dentist in High Point, NC

If you have a dental emergency or questions about your oral health, give us a call today. We never want you to push through a dental emergency and risk your oral health.

Full-Mouth Reconstruction

patient during a full smile makeover in high point nc Some people were lucky enough to be born with perfectly beautiful teeth, but most of us are not that fortunate. Between genetics and the natural breakdown of your teeth over time, it is very common to experience a variety of dental problems.

If you’ve been putting off treatment because you have multiple issues and are not sure where to start, cosmetic dentistry and reconstruction can help. Everyone has their own unique needs, which is why dental treatments are never one-size-fits-all.

A Treatment For Any Scenario

You may have chipped or broken teeth that will benefit from a procedure as simple as dental bonding. Perhaps you’re missing a tooth, which is not only unattractive, but it’s not good for your general oral health, either. In this case we can choose dental implants, bridges, or dentures. 

We may recommend a dental crown if you have a tooth that is weakened by severe decay or a root canal procedure. Dental crowns can also be used for cosmetic applications where you have uneven spaces, severe staining, or oddly shaped teeth.

As you can see, we have a number of options for providing you with a full smile reconstruction. We will be happy to arrange a consultation to discuss your specific needs and which combination of treatments will achieve the results you’re looking for.

General Dentistry

family at park after general dentistry exam in high point nc At Deep River Dentistry, we know that you and your family have busy, active lives. So we are happy to offer services designed for all members of your family from the youngest to the most senior.

You can make your life a lot easier by choosing a dentist who can treat patients of all ages. For one thing, it saves you a lot of running all over town to address the needs of all your family members.

Why Family Dentistry Rocks

Family dentistry is also valuable because we can handle the unique needs of all ages in one convenient location. We can even book family appointments so that you can save time by having all your family members treated at one time.

We can also develop relationships that will make it easier for us to follow through with dental care that is tailored to your needs. Your children will get to know us and hopefully stay with us long into adulthood. As an adult, we can monitor your oral health and have a full history by the time you reach your senior years.

Please contact our High Point dental office if you’d like more information about family dentistry and the ways it can benefit you.

sisters after children's dental exam in high point ncWe see every age at our practice. We want to provide all the dental needs a family might have from birth through dentures.  

Contact Us

Give our office a call if you've got a question about your child, or would like to set up appointments for you or your family members!

a row of files in a filing cabinet | dentist highpoint, ncWhile we accept all insurances and will do all the filing for you, we are “participating providers” for Delta Dental, Cigna, Blue Cross Blue Shield and MetLife.

Contact Us

Reach out to our Highpoint, NC dental office if you've got any more questions on billing, our team, or the services we offer! We look forward to chatting with you.

girl during dental checkup in high point nc It’s critical for you to be proactive with your child’s oral health care. That is why we recommend that your child have their first dental visit when they are between one and three years of age.

This may seem early to you, and you may wonder what kind of problems could possibly develop when you’re child’s just a baby. The fact is that your child’s first teeth play an important role in the proper development of their permanent teeth.

How Teeth Develop 

You may not be aware of it, but even while you’re pregnant, your child’s second teeth are starting to develop in their jaw. Of course, you will not see them emerge until after your child’s baby teeth have gone through the process of erupting and falling out.

Even though the baby teeth will fall out, they actually hold a place for the permanent teeth developing in your child’s gums. If you don’t follow proper oral hygiene and monitor the health of these teeth, they may be lost to decay. When this happens, it creates a domino effect that can allow permanent teeth to erupt in the wrong position.

It’s far better to take the simple steps to protect your child’s oral health now, rather than face costly orthodontic treatment and dental problems in the future. Please contact High Point dental office, and we’ll be happy to speak to you about arranging your child’s first visit. 

dentist high point north carolinaWe will inform you of the exact costs for any treatment before it is performed and what your insurance, if there is any, should pay. We know no one likes to be surprised, and we are not in the business of tricking anyone. We value integrity and want you to feel like you are receiving the best dental care possible.

Pretreatment Estimate

For non-emergency procedures, we strongly recommend submitting a pretreatment estimate to the dental insurance carrier.   The dental insurance carrier will review the information we submit and will mail an estimate to our office.  This process on average takes three weeks.  Some insurance companies will mail a copy to the insured as well as the dental office. Upon receipt, we will call you to discuss their estimate and  your out of pocket responsibility.  

Got more questions? Feel free to contact our Highpoint, NC dentist office today. We'll be happy to chat with you and will try to answer any questions that you may have.

dental patient filling out paperwork in high point ncOf course we will. We will be more than happy to get in touch and get whatever records you might need. 

Contact Us

If you've got additional questions, please contact our Highpoint, NC dental clinic today!

Invisalign Braces

Since every patient's dental needs are unique, the amount of time it takes to complete an Invisalign case varies greatly.

For example, someone who had orthodontic treatment in the past and has experienced relapse due to lack of retainer wear may only have a few things to tweak with their smile. This could be an example of a shorter case, maybe six to twelve months.

On the other hand, a patient who never had orthodontic treatment as an adolescent and needs more rotations could complete their treatment in 18 to 24 months. A more complicated case will require additional time to complete. 

The best way to determine how long Invisalign in Deep River might take for your individual needs is to schedule an evaluation with Dr. Bray. During this visit, he will gather the information needed to determine if Invisalign will work well for you and plan your treatment. This involves taking x-rays and photos of your teeth, along with providing a thorough examination.

Dr. Bray will let you know exactly how much time you'll need to complete your case and what the cost will be during your evaluation. That way, you can decide if Invisalign in High Point, NC is the right treatment for you.

Contact Deep River Family & Cosmetic Dentistry today at (336) 883-1371 to schedule your evaluation with Dr. Bray.

Invisalign is a transparent aligner system that works well for most patients. Aligners are removable, and you wear them for two weeks before moving to the next pair in succession.

Most patients find the aligners smooth and comfortable to wear, and they don't tend to interfere with talking to other people. Because you can take your aligners out for meals, you don't have to change your diet. And brushing and flossing are easy to do during treatment with Invisalign in High Point, NC.

Some of the issues that Invisalign can correct are:

  •     Gaps and spacing between teeth
  •     Teeth that are twisted or rotated
  •     Crowded teeth or teeth that overlap

Invisalign is an excellent way to achieve the straighter, more beautiful smile you want without having wear uncomfortable and unsightly braces; however, Invisalign is unable to correct complicated bite issues.

The best way for you to determine if invisible braces in Deep River are right for you is to schedule an evaluation with Dr. Bray. He will use x-rays, photos of your teeth, and an examination to determine if Invisalign will work for you and then to create your treatment plan.

To learn more about Invisalign, or to schedule your appointment with Dr. Bray, contact Deep River Family & Cosmetic Dentistry today.

Management of Dental Anxiety

girl with dental anxiety in high point ncDr. Bray had a bad experience at a dental office when he was a child, so he knows firsthand how strong dental anxiety can be for some patients. Knowing how scary it can be for some, our goal is to provide a fun and comfortable experience so that we can change your perception of the dentist. 

Contact Us

Give us a call if you've got more questions about how we can make you comfortable at our Highpoint dental office.

Root Canals

man with a toothache in high point ncRoot canals aren’t usually at the top of people’s lists as a favorite dental procedure. However, root canals are common (and painless) procedures that are sometimes needed to preserve and restore a tooth. Root canals are life-savers - literally - when it comes to certain dental health issues. Here are two reasons you might need a root canal in High Point, NC.

Reasons For Root Canals

Severe tooth decay. If a tooth experiences extensive decay, the inner pulp may become infected. In this case, you’ll probably have plenty of tooth pain and sensitivity that will bring you to the dentist. If the tooth’s interior is already infected, your dentist may want to perform a root canal to remove the bacteria. A dental crown will help protect the tooth after your dentist cleans out the interior. This treatment will not only save the tooth, but also allow it to function normally and painlessly.

Damaged tooth. Teeth that experience trauma may be broken or chipped, along with being painful and sensitive. A tooth may be damaged without visible cracks or chips, however, and you should always visit the dentist if you have pain or sensitivity. If the damage isn’t too extensive, your dentist can save the tooth and end your toothache by removing its nerves. A dental crown protects the tooth by preventing further damage.

If you've got more questions on root canals, give our Highpoint, NC dental office a call. We'll be happy to assist you.

Teeth Whitening

girl smiling after teeth whitening in high point nc Professional teeth whitening is a convenient, cost-effective way to really give your smile a lift. With all the responsibilities you have, it’s good to know that you can control the time you spend whitening your teeth. That’s why we offer convenient take-home whitening kits.

Unlike kits you purchase in your drug store, our take-home kits are made just for you. By taking impressions of your teeth, we can create completely customized whitening trays.

This is far more effective than over-the-counter kits that include a generic whitening tray. You usually have to boil the tray provided and bite into it so that it fits your mouth.

How Do Take-Home Kits Work?

Our custom-made trays are created using our highly accurate impressions, and the result is a tray that perfectly fits the contour of your teeth. Fit is very important because we want the whitening gel to completely cover every surface of your dental enamel for even, consistent results.

With a professional whitening kit, you will receive a whitening gel that has a higher concentration of peroxide than store-bought kits. Using our professional take-home whitening kit, you can achieve desired results in about seven to ten days.

Please contact our High Point dental office if you would like to learn more about our customized take-home teeth whitening kits.

image of a smile before and after teeth whitening in high point nc There may be any one of a number of reasons why your teeth have lost their bright, white appearance. These include age, lifestyle habits, and even the type of medication you take.

As we age, it’s natural for our bright smiles to dim somewhat. Day after day, our teeth take abuse whether we care for them properly or not. The result is that the surface enamel develops tiny holes that catch food debris, darkening your smile. At the same time, this allows the underlying yellowish dentin to show through.

The Decisions You Make Matter

You may not be aware of it, but there are a number of choices you make that impact the whiteness of your teeth. Smoking or using nicotine products can quickly cause your teeth to become severely stained and discolored. Consuming stain-producing food and drinks like coffee, dark tea, cola, raspberries and blueberries can also darken tooth enamel.

Fortunately, professional teeth whitening treatments at our High Point dental office are very effective for reducing or eliminating a lot of these types of stains. We can prepare a take-home whitening kit that you can use at your convenience. In about a week to ten days, you’ll see the beautiful results.

Please contact our office to arrange a professional dental cleaning. At that time we can talk to you about our convenient, effective, teeth whitening treatment.

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